Harold B. Lee Library. General Services Division

The General Services Division was formed from the Information Services Division. Larry J. Ostler (1985-1991) was the Assistant University Librarian for the General Services Division.

The General Services Division was disbanded in 1991.


Established: 1985

Abolished: 1991

Location: Provo, Utah (1985-1991)


The General Services Division contained all of the departments in the library that dealt with the public, except those that were reference-related. The goal of the division was to improve customer service and efficiency when serving the public.

Most of the reference desks were moved to the Collection Development Division, but General Services kept the Information Desk, Circulation, Interlibrary Loan, Current Periodicals and Course Reserve, Microforms, and a newly formed department: the Preservation Department.  

General Services was responsible for the Learning Resource Center from 1985-1991.

Assets and Administrative Structure

The Assistant University Librarian for Information Services reported to the University Librarian.

Associated Units

Superior unit: Harold B. Lee Library (1985-1991)

Subordinate unit: Harold B. Lee Library. Current Periodicals and Course Reserve (1985-1991)

Subordinate unit: Harold B. Lee Library. Circulation Dept. (1985-1991)

Subordinate unit: Harold B. Lee Library. Microforms Dept. (1985-1991)

Subordinate unit: Harold B. Lee Library. Interlibrary Loan (1985-1991)

Subordinate unit: Harold B. Lee Library. Preservation Dept. (1985-1991)

Earlier unit: Harold B. Lee Library. Information Services Division (1985)

Later unit: Harold B. Lee Library. Public Services Division (1991)

Associated Archival Materials

Harold B. Lee Library Annual Reports (UA 1015)


HBLL Annual Reports 1990-1991, pg. 29, (General Services Division disbanded; Genealogy Dept. transferred to Collection Development Div. Microforms and Genealogy Depts. merged with History and Religion Dept. Circulation and Preservation transferred to Technical Services Div.),p. 4-5(Current Periodicals and Course Reserve, Learning Resource Centers, Microforms, and Interlibrary Loan transferred to Collection Development and Public Services Division), Appendix B Organization Chart Dated Sept. 1989 (Listed under Assistant University Librarian Personnel and General Services: Interlibrary Loan, Circulation Department, Current Periodicals/Reserve, Learning Resource Centers, Microforms, Preservation Department)

HBLL Annual Reports 1984-1988, pg. 3, (Faculty transferred from Information Services Division to Collection Development Division and released from reference duty. Info. Services disbanded), p. 4 (General Reference Dept. transferred from General Services Division to Collection Development Division in Sept. 1988. Julene Butler dept. chair.), p. 5 (Learning Centers Division becomes Learning Centers Dept. within General Services Division in 1986; Microforms Department transfers from History and Religion Dept. to General Services Div. in Jan. 1986), p. 6 In 1985, all Preservation services, including Preservation Librarian, Conservation Laboratory, Book Repair Unit, Bindery Preparation Unit transferred to General Services Division; in 1986 the Conservation Laboratory was transferred to Collection Development Division. Book Repair Unit transferred to Conservation Unit)

Maintenance Information

Record ID: EAC-2012-00035

Creator: UPB