Harold B. Lee Library. Access Services

The Access Services Department was formed in 1996. Circulation, which included Current Periodicals and Course Reserve merged with Interlibrary Loan and formed Access Services. Current Periodicals weas moved from Access Services to General Reference in 1997. The Learning Resource Center was moved to Access Services from 2007-2009. In 2016, the department was merged with the Learning Commons, and renamed the Public Services Department. The department chairs of Access Services were Kathleen Hansen (1996-2010) Kathy Johansen (interim, 2010), and Duane Wilson (2011-2016).


Established: 1996

Abolished: 2016

Location: Provo, Utah (1996-2016)


The Access Services Department was formed to provide continuity to the areas of the library where large amounts of student employees work. These areas of the library include circulation and interlibrary loan. At other times Access Services included the Learning Resource Center, Stacks Management, Current Periodicals, and Course Reserve.

Assets and Administrative Structure

The department chair for Access Services reports directly to the Assistant University Librarian for Public Services.

Associated Units

Superior unit: Harold B. Lee Library. Collection Development and Public Services Division (1996-2002)

Superior unit: Harold B. Lee Library (2002-)

Earlier unit: Harold B. Lee Library. Circulation Dept. (1996)

Earlier unit: Harold B. Lee Library. Interlibrary Loan (1996)

Later unit:Harold B. Lee Library. Public Services Dept. (2016)

Associated Archival Materials

Harold B. Lee Library Annual Reports (UA 1015)


HBLL Annual Reports 1995-1996, pg. 4, (Access Services formed)

HBLL Annual Reports Jan. 2010-Dec. 2010, pg. 15, (Kathleen Hansen retired, Kathy Johansen appointed interim head of Access Services)

E-mail from Duane Wilson, 5/29/2012: (Duane Wilson Department chair of Access Services, Stacks Management a part of Access Services)

Brigham Young University Telephone Directories, 1966-2006, pg. 47: (Kathleen Hansen Department Chair of Access Services)

UA 1015 “Harold B. Lee Library Annual Report January 1, 2009 - December 31, 2009” Box 3, Fol. 5, Appendix p. 3 (in the fall of 2006, the LRC was organizationally assigned to the Access Services Department)

E-mail from Mike Hunter, Dec. 8, 2016 (Access Services Department merged with the Learning Commons area on October 31, 2016, renamed Patron Services Department; responsibilities included Circulation, Interlibrary Loan, Course Reserve, Resolutions, Holds and Local Delivery Services, and Learning Commons; Duane Wilson remained chair of new department)

Maintenance Information

Record ID: EAC-2012-00036

Creator: UPB